Frequently Asked Questions

Breakeryard.com has a nationwide network of approx.100 of the UK's TOP Quality Car & Commercial Vehicle Dismantlers. We also have companies offering new parts at used prices.

All suppliers offer a minimum guarantee on all car parts supplied. When receiving quotes from a breakeryard.com supplier you can compare individual guarantees as well as prices. Many offer 60 days and some parts come with 90 days, 120 days or even more.

If you select the part from the parts list on the part finder you may receive instant prices on screen, however once the breakers have checked their stock you will usually receive quotes within 5 minutes direct to your email account or mobile phone. You can also login your members area to view prices online. Some of the breakeryard.com suppliers may phone you directly.

No, absolutely not. You're under no obligation whatsoever. Once you make a request, our car breakers send you a quote for you to consider. You need not phone any of them or purchase any parts at all but we hope our members will provide you with the best possible quotes available so if you need quality used vehicle spares, breakeryard.com members will be your first point of call.

Breakeryard.com checks out all new members of the service and constantly monitors their performance. All members must agree to abide by our Code of Conduct and offer genuine guarantees. Text Quotes are the most secure as they can only be sent by approved breakeryard.com members.

As all our members are linked via computer, they are now able "Text" no obligation quotes to customers. This ensures the fastest possible response and means you do not need to take 3, 4 or even 5 calls from various members, all quoting for the same parts. You can instead read them all to pick the best one at your leisure.

Yes. Just enter your email address and a landline when making a request and we'll email you all the quotes the instant the breakers send them.

No. Your request is sent to all our members and any who can supply you, will enter their quotes into our system. We'll in turn Email them to you instantly, completely Free of Charge! Please Note: You can also login to your members account to view quotes online.

No problem. Simply make your request but remember to fill in your email address. Your request is sent to all our members and any who can supply you will enter their quotes into our system. We'll in turn email them to you instantly. Please Note: You can also login to your members account to view quotes online.

Simply contact the supplying member direct to inform them your part is faulty. The member will usually ask you to return the faulty part and either dispatch a replacement or if they do not have one available, they will arrange for an immediate refund. Please Note: You can also login to your members account and open a case directly through the resolution centre with the supplier if you are not satisfied with their service.

In the unlikely event a member refuses to sort out a problem, our customer services department (**0905 232 3000) want to hear from you. Once they have all the details of the problem, they will contact the member concerned and can usually arrange for a replacement part or refund on your behalf. Please Note: You can also login to your members account and open a case through the resolution centre directly with the supplier if you are not satisfied with their service.

Usually the next day, depending on the time you made your request and the day of the week. For example, if a request is made at 4.30pm, it is unlikely that the parts can be dispatched the same day or if the request was made on a Friday, most couriers will be unable to deliver before Monday, unless a special surcharge has been agreed. The general rule is order before 3pm for next day delivery. Please note that engines and gearboxes may take longer due to dismantling labour.

Yes. If you would prefer to speak to one of our trained operators, simply call **0905 232 3000 during our normal office hours and we'll be happy to take your full details for you, but for speed you can enter the details yourself. Just enter your vehicle through the find parts here box on the homepage.

If you elect to receive email quotes, then the answer is NO, the service is completely free of charge. When compared to the convenience and the savings obtained by being able to compare quotes, text messaging is by far the fastest and most popular method chosen by Breakeryard.com users. If you opt for the convenience of having quotes text direct to your mobile, the first 3 texts are charged at £1.50 each, followed by any further text quotes free of charge. When you offset this against the savings achieved when comparing the quotes themselves, you may find you will have saved anything between £10 to £1000 simply because of the difference in the prices!

At Breakeryard.com we make no money from the sales of used parts so therefore we offer a chargeable information service should you wish to use the valuable information we supply. When you call a supplier on a 0701 number, the call rate is 50p per minute.

No. Under no circumstances will breakeryard.com sell or give permission to any third party company to use your mobile number. We take our money saving service and customer satisfaction very seriously.

Obviously it's impossible to accurately give a true percentage figure but you should expect to save between 45% to 85% off the cost of new dealership parts.

Again it's impossible to accurately state just how many times we successfully find spares for customers but indications are that it’s as often as 85% to 95% of the time.

Obviously with the nature of used spares, it would be impossible for every member to have every spare for every model of vehicle ever made, however with a network of approx.100 Dismantlers, we usually expect 4, 5 or 6 to have one. It is of course possible from time to time that no one will have a particular part but as all members are receiving new stock daily, you can simply re-enter your request a day or two later and often your parts will have become available. Due to the industry we are in, what is here today can be gone tomorrow, and back again the following day so it is always worth entering or re-submitting a request for the suppliers.

As many as you like. Obviously if you are a private motorist, you will only need to make the occasional request for spares but if you are a trade repairer, you can use breakeryard.com to locate them as often as you wish.