Mercedes Sprinter: common problems and solutions

The Mercedes Sprinter is a large panel van which is produced by the German automobile manufacturing company Mercedes-Benz. This vehicle has been in production since 1995 and is currently in its third generation of production. Volkswagen market rebadged versions of this vehicle as the VW LT and Crafter. The latest version of the Sprinter is considered even more economical than previous versions and is great to drive. It also has extremely good safety features and this vehicle has become very popular, with massive sales across Europe and beyond. Like all motor vehicles, the Sprinter has its known common issues. We have listed some of these along with the solutions and difficulty ratings for fixing the problems. You will also find a list of the most recent recalls below.

Why not let us help you to find any replacement parts you need to get your problem sorted, at amazingly low prices. If you can find the solution to resolving your issue listed below, or even if you cannot, we will still help you find the right parts at the right prices. You can enter your vehicle details in our part finder at the bottom of the page or give us a call on *0905 232 3000 to speak to one of our specialist advisers about your parts issues.

Mercedes Sprinter common problems and solutions

Picture of a silver Mercedes Sprinter

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Rear door problems

Problem: The check strap is known for failing on the Sprinter. The check strap is located between the door and the bodywork. It is responsible for holding the door open and stopping it from swinging right out. If this part is broken, the door is free to swing right open and can damage the body work and door panels.

Solution: Fitting a replacement check strap will resolve the issue.


Sliding door failure

Problem: If you are having problems with the sliding doors not opening and/or closing properly, then it is most likely caused by a failure of the runners and rollers. Other common symptoms of these parts failing are for the door to drop and for the door not to lock into position.

Solution: You will need to replace the runners and the rollers to fix this problem.


Prop shaft problems

Problem: The universal joints on the prop shaft are prone to failure. If these joints are failing, you will be noticing a clunking noise when taking off and/or a juddering on the van whilst driving. Is the problem in the video below anything like yours?

Solution: You will need to fit replacement universal joints to sort this problem.


Brake lamp switch failure

Problem: If the brake lamp switch fails, it can really affect the power of the vehicle. When this part breaks the ECU thinks that you are applying the brakes, so it affects the acceleration. You will be noticing a real lack of power when trying to build up speed.

Solution: Run a diagnostic check to correctly ensure that it is this part causing the problem. If it is, you will need to fit a replacement brake lamp switch to resolve the issue.

The part you need: Search for your Mercedes Sprinter replacement brake lamp switch by clicking here.



The Mercedes Sprinter has now been in production for almost 20 years and there are over 40 recalls listed on the department for transport recalls database. You can view the full list of recalls at and we have listed the most recent ones below. You can access the full details on each recall listed below by clicking on the relevant links. We recommend that you check to see that you have had any needed fixes completed on your vehicle free of charge. It is Mercedes responsibility to fix them due to manufacturing errors.

If you cannot find your issue listed in our common problems and solutions section above, it does not automatically mean it is not a common one. Our list is by no means exhaustive, so there is still a chance yours could be a common fault. Check out our Sprinter parts page or enter your vehicle registration number in our part finder below to begin your parts search. You can always give us a call on *0905 232 3000 to speak to one of our friendly advisers.