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Ford Galaxy Common Problems and Solutions

Steering Wheel Knocking

Problem:

You can feel a knocking sensation from the steering wheel while driving.

Models affected:

Solution:

If your Galaxy has high mileage, then this will usually be an inner CV joint failure and is fairly common. While the task of replacing them can take a few hours, it's very doable, and inner CV joints are extremely low cost on our parts page.

Difficulty level

2

Part you need

CV Joint Inner

Part required

CV Joint Inner

Get a quote for CV Joint Inner

Power Loss

Problem:

The car has completely lost power and won't start.

Models affected:

Solution:

If your Galaxy was built pre-1999, then it's very likely that you have a water-damaged mass airflow (MAF) sensor. In most cases, you will be able to replace the sensor only, which is a quick five-minute job. If the sensor has been damaged for a while, though, you'll likely need to order a revised air intake duct from us and replace the entire thing.

Difficulty level

2

Part you need

Air Flow Mass Sensor

Part required

Air Flow Mass Sensor

Get a quote for Air Flow Mass Sensor

Black Smoke From Exhaust (1.9 TDi)

Problem:

There is thick black smoke coming from your exhaust.

Models affected:

Solution:

The booster heater metering pump is most likely damaged, and you will need to replace it. However, dense black smoke can also be a sign that your burner is oversaturated with unburned fuel. In either case, a revised booster heater metering pump has been made available by Ford and is easy to find on our parts list.

Difficulty level

3

Emission test Failure

Problem:

Your Galaxy has failed an emissions test.

Models affected:

Solution:

You likely have a faulty check/control valve. Browse our parts list for a newer version of the injection pump hose for the secondary injection pump. Don't forget that you may also have to have your PCM reprogrammed because of the new calibration.

Difficulty level

2

Part you need

Fuel Injector Injection Pump

Part required

Fuel Injector Injection Pump

Get a quote for Fuel Injector Injection Pump

Locked Windscreen Wipers

Problem:

The windscreen wipers have locked into position and won't budge.

Models affected:

Solution:

This is one of the most well-known problems with the Ford Galaxy, and a lack of adequate lubrication causes it. Your only option to fix the issue is to find a new windscreen wiper motor on our parts list and get rid of the burnt-out one.

Difficulty level

1

Part you need

Windscreen Wiper Mechanism

Part required

Windscreen Wiper Mechanism

Get a quote for Windscreen Wiper Mechanism

Window Failure

Problem:

The windows are not going up or down.

Models affected:

Solution:

The window mechanism motor is faulty, which is very common on the Galaxy. Fortunately, it's quite an easy fix, and we always have replacements in stock that we can deliver to you.

Difficulty level

1

Part you need

Window Winder Mechanism

Part required

Window Winder Mechanism

Get a quote for Window Winder Mechanism

Oil Leak

Problem:

There are visible oil spots or puddles on the road where you've parked.

Models affected:

Solution:

The Galaxy's earlier models are more prone to this, and the problem is likely to be a cracked oil sump. You can see the sump at the base of the engine, and if it has cracked, then you can find a new one on our parts list for the Galaxy. It's a good idea to have a software update from a Ford dealer at the same time to make it easier to prevent an overheating engine from causing the same damage again.

Difficulty level

2

Burning Smell (1.5-litre Models)

Problem:

You can smell something burning as the vehicle starts to slow down. You may hear a loud bang or a thud.

Models affected:

Solution:

This is relatively rare, but it's a lot more likely to happen if you drive a 1.5-ltr model of the Galaxy. The issue here is a fractured clutch pressure plate, and it will be a tricky fix. You can order a replacement plate from us, but they are very fiddly to remove and install. Although changing an entire clutch is also very challenging, it's easier than working with the clutch pressure plate alone.

Difficulty level

4

Part you need

Clutch Pressure Plate

Part required

Clutch Pressure Plate

Get a quote for Clutch Pressure Plate

Central door locking problems

Problem:

This problem is common on the Galaxy due to the location of the CDL module. It is located underneath the passenger seat and can sometimes get water leaking in as it located at the lowest point of the footwell.

Models affected:

Solution:

Before you go out and purchase a new module, allow the module to dry out and then try it again. Drying it out could solve the problem, otherwise a new one needs to be fitted.

Difficulty level

2

Power loss issues

Problem:

These issues are associated with the 1998 Galaxy and seem to mainly be in the lower gears. The cause of this could be a loose engine cover which is vibrating off the PCV hose to the air intake.

Models affected:

Solution:

Fitting dampers underneath the engine cover will solve this problem.

Difficulty level

2

Starting problems

Problem:

This problem is commonly associated with the 1999-2000 1.9 Tdi. This has been identified as the PCM (Powertrain Control Module) and may need to have a new one fitted. Check this very short video out.

Models affected:

Solution:

As stated above, you will most likely have to get a new PCM fitted. This problem was rectified in models after this.

Difficulty level

5

Power steering belt problem

Problem:

Any Galaxy before 2000 could be prone to the power steering belt slipping when the driving conditions are wet. This could be the cause of water spray getting through from either the towing eye, or the engine undershield.

Models affected:

Solution:

Check that the engine shield is fitted correctly or the towing eye, and adjust where necessary to stop this happening. Finally, adjust the tensioner and replace the belt if need be.

Difficulty level

4

Part you need

Tensioner

Part required

Tensioner

Get a quote for Tensioner

Speed Control problems

Problem:

On a Ford Galaxy manufactured in 2000 there are known speed control issues. This is usually down to the speed control vacuum pump which is letting in water.

Models affected:

Solution:

A new vacuum pump should be fitted with the correct ventilation pipe to solve the problem.

Difficulty level

4

Part you need

Vacuum Pump

Part required

Vacuum Pump

Get a quote for Vacuum Pump

Booster heater problems

Problem:

Any Galaxy up to 2003 which has a booster heater may hear a funny noise when the heater is in use. This is known to be a vibration on the fuel line which ends up sounding in the cabin.

Models affected:

Solution:

Fitting a new fuel line with the proper clips will rectify the issue.

Difficulty level

5

Power steering problem

Problem:

There is commonly a knocking noise coming from the front end when turning round a corner. This has been identified as the power steering system.

Models affected:

Solution:

This problem can be resolved by fitting a low pressure pipe assembly. This will help with the knocking noise and make for smoother cornering.

Difficulty level

4

Electrical problems

Problem:

There are many different electrical problems associated with this vehicle. The main source of these problems has been identified as the battery junction box electrical connectors. These have the tendency to work loose.

Models affected:

Solution:

The electrical connectors on the battery must be tightened correctly in order to resolve this issue.

Difficulty level

2

Gearbox Rattle

Problem:

You can hear rattling noises coming from your gearbox.

Models affected:

Solution:

You will have a vibration that's being caused by a connection between your gearbox cables and their outer sleeves. This shouldn't affect driving quality, but to get rid of the rattle, you're going to need to install a revised gearshift, as well as the selector cables. We have plenty in stock that we can deliver to you if you can't face that rattling sound.

Difficulty level

2

Part you need

Gearbox Cables

Part required

Gearbox Cables

Get a quote for Gearbox Cables

Speed Control Failure

Problem:

You aren't getting a very good response from the speed control.

Models affected:

Solution:

Water ingress has most likely caused damage to your speed control vacuum pump. Order and fit a new vacuum pump from BreakerYard, as well as an extended ventilation hose. This will prevent the problem from happening again.

Difficulty level

2

Part you need

Vacuum Pump

Part required

Vacuum Pump

Get a quote for Vacuum Pump

Bumpy Driving

Problem:

You have noticed that the drive is becoming increasingly bumpy.

Models affected:

Solution:

If your Galaxy was built between 2015 and 2020, then there's a good chance that your rear suspension toe link bolt has corroded. That corrosion will eventually lead to a break, and that can cause serious damage to your entire suspension system. If you catch the problem early enough, then all you have to order and install is a replacement bolt.

Difficulty level

1

Headlights Turning Off

Problem:

The headlights are switching off when you're driving.

Models affected:

Solution:

This can happen if you drive a Galaxy with the added adaptive LED headlights, but it's only a software glitch. Even if your car is not still under warranty, a Ford dealer will be able to update the software for free and solve the issue permanently.

Difficulty level

5

Reading these common Ford Galaxy problems should help you find out what is wrong with your Ford Galaxy – or just what to look out for in the future. We’ll also give suggestions on what to do if your Ford Galaxy does have one of these issues.