Reference the Consumers Rights Acts 2015
If you have purchased goods which you believe to be wrong or faulty you must contact us as soon as possible.
Please include a full copy of your original invoice and a note explaining the reason for return
Please send your goods using a suitable recorded delivery method as proof of your return.
The Consumer Protection (Distance Selling) Regulations 2000
Consumers have the right to cancel the order for a full refund within 14 days beginning the day after the goods are received and 30 days to return the item. In order to cancel an order notification of the intention to cancel must be communicated within the above time-scale by email, telephone or post.
Any cancellations made outside of the above time-scale will be liable to a restocking and administration fee.
The buyer must cover all carriage expenses, and must be returned in a resalable condition.
We reserve the right to levy a charge of up to 100% of the item value at our discretion if there is any damage to the returned item.
Acceptance of terms & conditions
By accessing this website and its contents you agree to be bound by all of our terms and conditions as described on this website.
If you do not agree with any of these terms and conditions please do not purchase any of our products.